Frequently Asked Questions
What services does 7EVEN Health Transport offer?
We offer:
Ambulatory transportation (passengers who can walk)
Wheelchair-accessible transportation
Hospital discharges
Medical appointments
Dialysis and recurring appointments
Veteran medical transportation
How can I book a ride with 7EVEN Health Transport?
Are your vehicles equipped for wheelchair access?
Yes. Our wheelchair vans are equipped with ramps and securement systems, and our drivers are trained in safe wheelchair loading and securement.
What areas does 7EVEN Health Transport serve?
We provide transportation throughout Davidson County and surrounding areas, including parts of Rutherford, Sumner, and Williamson counties. If you’re unsure whether we cover your location, just give us a call.
Is prior scheduling required for transportation services?
We recommend scheduling at least 24–48 hours in advance to ensure availability.
What are your hours of operation?
We operate:
Monday–Friday: 6:00 AM – 6:00 PM
Saturday–Sunday: Closed
Special accommodations may be made with advanced scheduling.
Can Someone Ride With Me?
Yes! Passengers may have one companion ride free of charge if space permits. Please inform us during booking so we can accommodate.
My appointment may run long. Can the driver wait for me?
Yes, drivers can wait depending on their schedule.
Wait time fees may apply if the wait exceeds 15 minutes.
You may also schedule a round trip.
What if I need assistance getting to or from the vehicle?
All our drivers are trained to provide door-to-door assistance, including helping you safely enter and exit the vehicle.
If you need additional help (stairs, transfers), let us know during booking.
Can I book a ride for someone else?
Yes—family members, caregivers, social workers, and case managers can book on behalf of a passenger.
Reliable Rides, Healthier Lives
Experience comfortable and punctual medical transport in Nashville with 7EVEN Health Transport. Schedule your ride today for stress-free healthcare appointments.